A coaching culture in the workplace is only ever going to be as good as the communication between the people within the business.
How often have you approached someone only to feel as though you’re not making sense to that person?
How many people do you avoid talking to – or if not avoid then at least make no effort to connect?
We are all different, but in the same way as a psychometric test will give you a broad understanding of what kind of person/worker/team member you might be, so can you establish what communication style you prefer. What your natural ‘language’ is, and just as importantly what language the person you are talking to might speak - or at least prefer.
Having a better understanding that there are distinct ‘dialects’ or ‘languages’ and that we all fall into one of only four of these dialects gives us a huge benefit in terms of ensuring that we can communicate clearly and effectively with our colleagues.
Imagine someone who customarily speaks in short, sharp statements. Who asks pointed questions with a minimum of unnecessary words and expects direct and equally succinct answers, and expects them in a timely fashion – which is probably right now! Someone who issues instructions and commands in clear and unequivocal terms; who delegates well and efficiently.
You may have someone in mind already who fits that brief description. It might even be you.
Now picture someone who customarily speaks slowly and softly; someone who likes to ask questions and gather facts, often seeming to wander off topic, though generally coming back to the point with perhaps some valuable insights that might not have occurred to you.; someone who will make sound decisions, but wants time to weigh up all aspects and information, and refuses to be rushed into precipitate action.
Do you know someone like that? Is it perhaps you?
Now imagine a business conversation between the two. Is either one going to be totally comfortable? Will a mutually beneficial outcome be reached?
How likely is it, do you think, that both parties will in fact frustrate each other and that the conversation will end without a conclusive outcome?
Recognising that there are distinct character types, as defined by various psychometric tests, is often already incorporated into the HR process. For individuals to recognise that there are also distinct and definable communication styles should also be part of the process.
To be able to identify and meet the communication needs of others is going to be massively influential in the creation and cultivation of a coaching culture as well as potentially streamlining interpersonal communication and team dynamics.
This is based on the IMA system of communication typing. To find out more, or to take a quick and simple online test to find your own personal communication style go to….