Meet the New Boss - Same as the Old Boss

I was talking to someone recently who told me about how she had felt let down by a friend and colleague who, when she gained promotion, turned into someone who seemed to feel the need to be distant, aloof and frankly a bit unpleasant in her treatment of her erstwhile peers.

It’s a common story: a person is put in the position of being line manager to those with whom they'd previously worked, and they aren’t equipped to deal with the change in relationship, so they ‘act out’ the role they believe they should be playing; perhaps modelling themselves on someone else.

In a modern environment in which coaching is taken as the norm, it’s unlikely that this situation would ever arise, as a coaching culture is no respecter of rank or hierarchy. Those working ‘below’ the romped individual would feel able - indeed obliged - to put their case to someone who became bossy and arrogant on being promoted, while the promoted person would feel able - or perhaps also obliged - to ask the people they had been working with how they wanted to be managed for best results.

Coaching is based on the willingness to ask questions, and more importantly to listen to the answers without prejudice and without judgement. A good coach will be also know that to be truly effective they need to be able to coach themselves to a certain extent; at least to the point where they can be self-critical and to know that they might need an outside intervention in order to remain at the top of their game.

If you find yourself on either end of a promotion from the ranks, you might take a lesson from the world of coaching and be prepared to ask some tough questions, both of others and of yourself, and more importantly, to be prepared to listen to and act upon the answers you get.

If you are interested in exploring the concept of a coaching culture, then speak to us at Unlimited Potential.


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 Caitlin has made a real difference to my confidence and to the way I approach my business on a day to day basis.
John Baker, Regional Director, The Jockey Club
 It (coaching) unearthed a depth of confidence that I was beginning to question and enabled me to make a significant change within myself and my work.
Luke Joy-Smith, Managing Director - Somerset Social Enterprise
 I connected with my coach on our very first call and I believe that made the whole difference for me. I wish I could dig deeper on some of my remaining issues but unfortunately all good things have to end. I will definitely recommend coaching and have been already doing it for while. It definitely changed my life.
Stephanie Malka, Director NOC Service Engineering – EMEA
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Simon Gosney, Head of Learning and Development
 Tim has provided some high quality coaching support to me through a time of transition both in terms of job, career and organisational changes. He is a skilled and experienced executive coach who facilitated just the right mix of reflection, future visioning, challenge, compassion and stretch. I’d strongly recommend working with him if you are going through a career or organisation transition. Fun to work with, I always left my sessions with him feeling significantly clearer and more content with my overall direction of travel and next steps.
Neil Savage, Director of Organisational Development 2gether NHS Foundation Trust
 “I selected my coach on the basis that she had a completely different approach to my structured way of thinking. Katherine challenged me and took me way out of my comfort zone – scary and uncomfortable at times but eye-opening. These coaching sessions enabled me to see things from a very different perspective, gave me the time and space to reflect on my practice and provided practical tips and approaches as to how I can develop my performance.”
Zenobia Daar, Head of People, Governance & Performance
 Please continue with the programme. For a guy, like Paul, who does not use the word 'fantastic', who then uses must be really good!
Marissa Bartlett, Head of Organisational Development - Mid Sussex District Council
 Everyone learnt a lot about themselves and others. It was the first training in English that one of my mentors had done and it was really successful for him. We have all come away feeling more confident. I have been on many development programmes and I have to say it has been one of the best I have ever attended.
Radka Lankasova, HR Manager, DENSO MANUFACTURING CZECH s. r. o.
 Steve Delivered a professional, relaxed and engaging session. Relevance, interest and clarity of delivering allowed for a very productive outcome.
Andy Castle, VP of Network Operations and Engineering, EMEA
 I thoroughly enjoyed the time I spent with Steve. He encouraged me to look at how I view myself and my actions, to actively seek positive outcomes to every day situations. My perception of myself has certainly changed due to my conversations with Steve and I would highly recommend coaching sessions with Unlimited Potential.
Rik Roberts, Team Leader