Kirsten H


Kirsten has over 18 years’ experience in Learning and Development and has run her own business for the last 11 years, specialising in leadership and team development.  She regularly coaches, facilitates and works with senior leaders and their teams, helping them to develop the skills they need to thrive in complex and demanding environments.  She has extensive experience in the NHS, across all professions and sectors. She has also worked regularly with global food manufacturers.


Kirsten is a skilled facilitator and coach who thrives on helping leaders, teams and organisations reach their full potential. Her work is varied and can range from creating safe spaces for senior leadership teams to talk openly and honestly with each other, to helping teams realign themselves after substantial organisational change.   She approaches situations with a mix of pragmatism and optimism, and can build trust quickly and analyse complex situations astutely and sensitively.  She is MBTI qualified.

Coaching style

Kirsten is a warm, interested and engaging coach, creating an environment where coaching clients can explore their situations freely and openly. She’s not afraid to ask tough questions to help clients make progress where they haven't been able to before, but balances this with encouragement and support.  Kirsten uses a range of techniques and approaches to help coaching clients gain clarity, insight and understanding; so that by the end of each session they feel ready and able to act.


MBTI Step 1 Accredited
TMSDI Team Management Profile Accredited

Coaching philosophy

Kirsten strongly believes that “we almost always have the answers we’re looking for; but often haven’t found the right question to ask, the confidence to ask it, or the headspace to listen to the answer. One of the most enjoyable parts of coaching is creating an environment where a client feels relaxed and purposeful enough to be able to do these things. I’ve worked with clients at their most exciting, ambitious, challenging and uncertain times; and the benefit that greater clarity, understanding and insight can give at these times can be transformative – to individuals, teams and organisations.”



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 Caitlin has made a real difference to my confidence and to the way I approach my business on a day to day basis.
John Baker, Regional Director, The Jockey Club
 It (coaching) unearthed a depth of confidence that I was beginning to question and enabled me to make a significant change within myself and my work.
Luke Joy-Smith, Managing Director - Somerset Social Enterprise
 I connected with my coach on our very first call and I believe that made the whole difference for me. I wish I could dig deeper on some of my remaining issues but unfortunately all good things have to end. I will definitely recommend coaching and have been already doing it for while. It definitely changed my life.
Stephanie Malka, Director NOC Service Engineering – EMEA
 Great to see that there has been a positive outcome from this.
Simon Gosney, Head of Learning and Development
 Tim has provided some high quality coaching support to me through a time of transition both in terms of job, career and organisational changes. He is a skilled and experienced executive coach who facilitated just the right mix of reflection, future visioning, challenge, compassion and stretch. I’d strongly recommend working with him if you are going through a career or organisation transition. Fun to work with, I always left my sessions with him feeling significantly clearer and more content with my overall direction of travel and next steps.
Neil Savage, Director of Organisational Development 2gether NHS Foundation Trust
 “I selected my coach on the basis that she had a completely different approach to my structured way of thinking. Katherine challenged me and took me way out of my comfort zone – scary and uncomfortable at times but eye-opening. These coaching sessions enabled me to see things from a very different perspective, gave me the time and space to reflect on my practice and provided practical tips and approaches as to how I can develop my performance.”
Zenobia Daar, Head of People, Governance & Performance
 Please continue with the programme. For a guy, like Paul, who does not use the word 'fantastic', who then uses must be really good!
Marissa Bartlett, Head of Organisational Development - Mid Sussex District Council
 Everyone learnt a lot about themselves and others. It was the first training in English that one of my mentors had done and it was really successful for him. We have all come away feeling more confident. I have been on many development programmes and I have to say it has been one of the best I have ever attended.
Radka Lankasova, HR Manager, DENSO MANUFACTURING CZECH s. r. o.
 Steve Delivered a professional, relaxed and engaging session. Relevance, interest and clarity of delivering allowed for a very productive outcome.
Andy Castle, VP of Network Operations and Engineering, EMEA
 I thoroughly enjoyed the time I spent with Steve. He encouraged me to look at how I view myself and my actions, to actively seek positive outcomes to every day situations. My perception of myself has certainly changed due to my conversations with Steve and I would highly recommend coaching sessions with Unlimited Potential.
Rik Roberts, Team Leader