Bernadette C


Bernadette is an experienced executive and team coach delivering significant change in organisations.  Her 25 year blue chip experience includes roles as IT Director for Gillette International and Programme Director for London Underground.   Bernadette was responsible for the delivery of major change programmes, incorporating new working practices, operational transformation and culture shift.  She deployed coaching alongside professional best practice to develop individuals, teams and organisations to deliver sustainable change business objectives.


Bernadette specialises in transition coaching, assisting others to create and adapt to change.  She coaches individuals, teams and organisations to identify and develop their options and commit to action, often through complex circumstances.  She supports and challenges clients to find their own solutions and achieve their objectives, within the context of defined business benefit. 

Bernadette has a strong interest in systemic change and uses Transactional Analysis as the framework for her approach.  She trains, mentors and supervises coaches at all stages of their careers, runs part of the UK International Coach Federation education programme, and runs pro bono community coaching initiatives.

Coaching style

Bernadette specialises in working with individuals and teams who are managing change and uncertainty.  builds relationships with clients based on trust and respect.  In this context she offers support and challenge in equal measure, working transparently, and sharing her curiosity and any questions arising.  She invites clients to achieve tangible results by asking themselves what they are going to do and think differently as a result of coaching, and what impact that will have on others around them, and on achieving their objectives.


Certified Coach with the International Coaching Federation
International Coaching Federation approved Diploma in Coaching
Transactional Analysis TA101 core concepts & Transactional Analysis in Organisations
International Coaching Federation approved Coach Supervisor
Member of the Association for Coaching
Member of the Institute of Developmental Transaction Analysis.

Coaching philosophy

As a coach I believe in my client’s ability to fulfill their potential and to find their own solutions, even when the subject seems intractable.   I am a student of Transactional Analysis, and my work is based on the principles that we can all think, learn and develop, and that coach and client work co-actively as equals.  I have high expectations of myself and my client, and I coach people to identify and develop their options and commit to action, often through complex circumstances.  Building rapport based on openness and trust, my work can involve clients stepping out of their comfort zones and enables them to find the resources to tackle major challenges, often adjusting their approach and behaviour to create new ways of working.  I am a non-directive coach.  I believe that in order to create sustainable results it is essential that the client is responsible for his own decisions, and that the coaching relationship is robust, secure, supportive and challenging.


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 Caitlin has made a real difference to my confidence and to the way I approach my business on a day to day basis.
John Baker, Regional Director, The Jockey Club
 It (coaching) unearthed a depth of confidence that I was beginning to question and enabled me to make a significant change within myself and my work.
Luke Joy-Smith, Managing Director - Somerset Social Enterprise
 I connected with my coach on our very first call and I believe that made the whole difference for me. I wish I could dig deeper on some of my remaining issues but unfortunately all good things have to end. I will definitely recommend coaching and have been already doing it for while. It definitely changed my life.
Stephanie Malka, Director NOC Service Engineering – EMEA
 Great to see that there has been a positive outcome from this.
Simon Gosney, Head of Learning and Development
 Tim has provided some high quality coaching support to me through a time of transition both in terms of job, career and organisational changes. He is a skilled and experienced executive coach who facilitated just the right mix of reflection, future visioning, challenge, compassion and stretch. I’d strongly recommend working with him if you are going through a career or organisation transition. Fun to work with, I always left my sessions with him feeling significantly clearer and more content with my overall direction of travel and next steps.
Neil Savage, Director of Organisational Development 2gether NHS Foundation Trust
 “I selected my coach on the basis that she had a completely different approach to my structured way of thinking. Katherine challenged me and took me way out of my comfort zone – scary and uncomfortable at times but eye-opening. These coaching sessions enabled me to see things from a very different perspective, gave me the time and space to reflect on my practice and provided practical tips and approaches as to how I can develop my performance.”
Zenobia Daar, Head of People, Governance & Performance
 Please continue with the programme. For a guy, like Paul, who does not use the word 'fantastic', who then uses must be really good!
Marissa Bartlett, Head of Organisational Development - Mid Sussex District Council
 Everyone learnt a lot about themselves and others. It was the first training in English that one of my mentors had done and it was really successful for him. We have all come away feeling more confident. I have been on many development programmes and I have to say it has been one of the best I have ever attended.
Radka Lankasova, HR Manager, DENSO MANUFACTURING CZECH s. r. o.
 Steve Delivered a professional, relaxed and engaging session. Relevance, interest and clarity of delivering allowed for a very productive outcome.
Andy Castle, VP of Network Operations and Engineering, EMEA
 I thoroughly enjoyed the time I spent with Steve. He encouraged me to look at how I view myself and my actions, to actively seek positive outcomes to every day situations. My perception of myself has certainly changed due to my conversations with Steve and I would highly recommend coaching sessions with Unlimited Potential.
Rik Roberts, Team Leader