Ultimate CEO - Executive Coaching


Running a garden centre is a full time week long occupation, running more than one is a big challenge.  This garden centre has been run by a family since it was started by the parents many years ago. 

The future of the garden centres now lies with the daughter of the family and her husband.  Many family companies struggle to pass the family business on and often without passing any business skills on it can be a real challenge to make the business grow.  Additionally it can be an issue that the parents do not fully let go, making it a challenge to really take on the business.


This managing director was looking for a support network that would be able to support and advise her in growing and developing the business and also look for issues and problems that.  She was also looking for ideas to take the business to a new place that would enhance customer experience and improve efficiency.

The new Managing Director joined a local CEO/MD group run by Unlimited Potential, which meets every month to discuss and share ideas about business development and personal leadership skills.  As part of this we also provided her with an executive coach to reflect on the outcomes of the CEO group and develop her own personal confidence as a leader.


The group was able to give her ideas that took the business forward into places that she had not expected, by using the wisdom of crowds she was able to identify what was needed for the business and not necessarily what she wanted to do.

In her own words “I would say the biggest gain for me has been an increase in my confidence, we have grown up as a company and are achieving things that a few years ago felt like a lot more of a challenge”.  The business now has grown with a new Garden Centre which is currently on lease and will be purchased soon.  There is also a major development starting in 2017 which will enhance the North Kent centre beyond all recognition.


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 Caitlin has made a real difference to my confidence and to the way I approach my business on a day to day basis.
John Baker, Regional Director, The Jockey Club
 It (coaching) unearthed a depth of confidence that I was beginning to question and enabled me to make a significant change within myself and my work.
Luke Joy-Smith, Managing Director - Somerset Social Enterprise
 I connected with my coach on our very first call and I believe that made the whole difference for me. I wish I could dig deeper on some of my remaining issues but unfortunately all good things have to end. I will definitely recommend coaching and have been already doing it for while. It definitely changed my life.
Stephanie Malka, Director NOC Service Engineering – EMEA
 Great to see that there has been a positive outcome from this.
Simon Gosney, Head of Learning and Development
 Tim has provided some high quality coaching support to me through a time of transition both in terms of job, career and organisational changes. He is a skilled and experienced executive coach who facilitated just the right mix of reflection, future visioning, challenge, compassion and stretch. I’d strongly recommend working with him if you are going through a career or organisation transition. Fun to work with, I always left my sessions with him feeling significantly clearer and more content with my overall direction of travel and next steps.
Neil Savage, Director of Organisational Development 2gether NHS Foundation Trust
 “I selected my coach on the basis that she had a completely different approach to my structured way of thinking. Katherine challenged me and took me way out of my comfort zone – scary and uncomfortable at times but eye-opening. These coaching sessions enabled me to see things from a very different perspective, gave me the time and space to reflect on my practice and provided practical tips and approaches as to how I can develop my performance.”
Zenobia Daar, Head of People, Governance & Performance
 Please continue with the programme. For a guy, like Paul, who does not use the word 'fantastic', who then uses must be really good!
Marissa Bartlett, Head of Organisational Development - Mid Sussex District Council
 Everyone learnt a lot about themselves and others. It was the first training in English that one of my mentors had done and it was really successful for him. We have all come away feeling more confident. I have been on many development programmes and I have to say it has been one of the best I have ever attended.
Radka Lankasova, HR Manager, DENSO MANUFACTURING CZECH s. r. o.
 Steve Delivered a professional, relaxed and engaging session. Relevance, interest and clarity of delivering allowed for a very productive outcome.
Andy Castle, VP of Network Operations and Engineering, EMEA
 I thoroughly enjoyed the time I spent with Steve. He encouraged me to look at how I view myself and my actions, to actively seek positive outcomes to every day situations. My perception of myself has certainly changed due to my conversations with Steve and I would highly recommend coaching sessions with Unlimited Potential.
Rik Roberts, Team Leader