Can a Coaching Culture Survive in a Regulated World?

One of the many reasons people give that they are unable to create a coaching culture is that due to a huge amount of regulation in their industry they struggle to make coaching flourish. We believe that this is just an excuse, regulation is everywhere and yet coaching still flourishes in other organisations. We look at this with a bit more thought.

Regulation follows us around like a stray dog.

If you work in a sector like financial services, law, accountancy, etc. or any public service organisation then it’s as though you’re carrying a Cornish pasty and dropping crumbs. The dog is going to follow you to hell and back and you’re never going to get away!

So in a world that spawns regulations and amendments to those regulations at an uncanny speed is it still possible for an organisation to create and grow a coaching culture?

All too often we see people who will respond to any suggestion of creative thinking or change with the phrase ‘Yes…but..’

These people are even more numerous in highly regulated industries than in areas where business is given more of a free hand to operate. It’s as though they can’t imagine anything good or positive ever happening to them or their organisation that won’t be snatched away by the ogre of regulation.

However, a coaching culture isn’t something that need interfere in any way with business, or of the regulations that are imposed on that business.

On the contrary; a coaching culture is a perfect way to encourage a networking and mentoring approach between members of staff which might help support those who find the tasks and burdens of extensive regulation hard to cope with.

There will always be people who thrive in a disciplined and controlled environment, and others for whom this is a challenge, but who nonetheless have skills and talents that are of benefit to the organisation.

A coaching culture is a sure-fire way to ensure that each side of this equation benefit from the specific talents of the other, thus making sure that both feel valued and respected for their own merits.

Staff that feel valued and respected are going to be happier, more settled and more productive than those who don’t.

So yes…a coaching culture can survive in a regulated world, and arguably a business that embraces such a culture may be better equipped to survive than one which fails to do so.

Here are three things that a culture which believe they are too regulated for coaching could do, with minimum costs.

Compile a bank of internal coaching resources, keep them on your learning management system available to all.

Create an internal group of people interested in coaching and grow the energy of it from there.

Implement of formal coaching programme, either coach training or external executive coaching to help individuals develop their understanding of coaching and how it may fit into their regulated environment.

Remember – However heavily regulated we are, underneath this we are all human, and as a result need to be humane to each other.


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 Caitlin has made a real difference to my confidence and to the way I approach my business on a day to day basis.
John Baker, Regional Director, The Jockey Club
 It (coaching) unearthed a depth of confidence that I was beginning to question and enabled me to make a significant change within myself and my work.
Luke Joy-Smith, Managing Director - Somerset Social Enterprise
 I connected with my coach on our very first call and I believe that made the whole difference for me. I wish I could dig deeper on some of my remaining issues but unfortunately all good things have to end. I will definitely recommend coaching and have been already doing it for while. It definitely changed my life.
Stephanie Malka, Director NOC Service Engineering – EMEA
 Great to see that there has been a positive outcome from this.
Simon Gosney, Head of Learning and Development
 Tim has provided some high quality coaching support to me through a time of transition both in terms of job, career and organisational changes. He is a skilled and experienced executive coach who facilitated just the right mix of reflection, future visioning, challenge, compassion and stretch. I’d strongly recommend working with him if you are going through a career or organisation transition. Fun to work with, I always left my sessions with him feeling significantly clearer and more content with my overall direction of travel and next steps.
Neil Savage, Director of Organisational Development 2gether NHS Foundation Trust
 “I selected my coach on the basis that she had a completely different approach to my structured way of thinking. Katherine challenged me and took me way out of my comfort zone – scary and uncomfortable at times but eye-opening. These coaching sessions enabled me to see things from a very different perspective, gave me the time and space to reflect on my practice and provided practical tips and approaches as to how I can develop my performance.”
Zenobia Daar, Head of People, Governance & Performance
 Please continue with the programme. For a guy, like Paul, who does not use the word 'fantastic', who then uses must be really good!
Marissa Bartlett, Head of Organisational Development - Mid Sussex District Council
 Everyone learnt a lot about themselves and others. It was the first training in English that one of my mentors had done and it was really successful for him. We have all come away feeling more confident. I have been on many development programmes and I have to say it has been one of the best I have ever attended.
Radka Lankasova, HR Manager, DENSO MANUFACTURING CZECH s. r. o.
 Steve Delivered a professional, relaxed and engaging session. Relevance, interest and clarity of delivering allowed for a very productive outcome.
Andy Castle, VP of Network Operations and Engineering, EMEA
 I thoroughly enjoyed the time I spent with Steve. He encouraged me to look at how I view myself and my actions, to actively seek positive outcomes to every day situations. My perception of myself has certainly changed due to my conversations with Steve and I would highly recommend coaching sessions with Unlimited Potential.
Rik Roberts, Team Leader