Amazing Conversations

One of the most valuable things to come out of a coaching culture is that the quality of conversations takes a huge and significant upturn.

In an organisation that has embraced coaching as an intrinsic part of the corporate culture conversations take on a new and often surprising significance. They tend to become deeper and more searching; less gossiping and more sharing.

This doesn’t mean that having a chat about last night’s telly is off-limits, it merely means that if someone chats about last night’s telly and their conversation partner discerns something amiss – perhaps just a lower pitched voice; a less vibrant than usual response – theirs is less reluctance to enquire gently about the cause.

In some environments this might be termed emotional intelligence, or emotional acuity, but irrespective of the name you give it, it’s part and parcel of a coaching culture, and should be embraced wholeheartedly.

Conversations that are based on or driven by this kind of acuity can have results that are quite amazing in the effects that follow.

In a coaching culture, people engage in conversations in a totally different way to the kind of casual conversations that happen all around us.

In many, or maybe most such conversations people talk about themselves and their experiences and gossip about third parties (usually not present), then, when the other party is saying their piece (about themselves, their experiences, third parties not present etc.) they nod and mutter the appropriate exclamations, while all the time rehearsing their next newsflash (about themselves, their experiences…etc..)in their heads.

What happens in a coaching-friendly environment is a seismic shift: people ask about the other party, and actually listen to what’s being said in reply. Questions are pertinent, answers to those questions are generally thoughtful, and responses have some weight.

This doesn’t mean that a coaching conversation is all serious and deeply philosophical, it merely means that even a light-hearted and fun conversation has some value beyond the mere trotting out of gossip and chat.

So next time you have a conversation, make it a coaching style conversation; make it a conversation with value.

Make it amazing!


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 Caitlin has made a real difference to my confidence and to the way I approach my business on a day to day basis.
John Baker, Regional Director, The Jockey Club
 It (coaching) unearthed a depth of confidence that I was beginning to question and enabled me to make a significant change within myself and my work.
Luke Joy-Smith, Managing Director - Somerset Social Enterprise
 I connected with my coach on our very first call and I believe that made the whole difference for me. I wish I could dig deeper on some of my remaining issues but unfortunately all good things have to end. I will definitely recommend coaching and have been already doing it for while. It definitely changed my life.
Stephanie Malka, Director NOC Service Engineering – EMEA
 Great to see that there has been a positive outcome from this.
Simon Gosney, Head of Learning and Development
 Tim has provided some high quality coaching support to me through a time of transition both in terms of job, career and organisational changes. He is a skilled and experienced executive coach who facilitated just the right mix of reflection, future visioning, challenge, compassion and stretch. I’d strongly recommend working with him if you are going through a career or organisation transition. Fun to work with, I always left my sessions with him feeling significantly clearer and more content with my overall direction of travel and next steps.
Neil Savage, Director of Organisational Development 2gether NHS Foundation Trust
 “I selected my coach on the basis that she had a completely different approach to my structured way of thinking. Katherine challenged me and took me way out of my comfort zone – scary and uncomfortable at times but eye-opening. These coaching sessions enabled me to see things from a very different perspective, gave me the time and space to reflect on my practice and provided practical tips and approaches as to how I can develop my performance.”
Zenobia Daar, Head of People, Governance & Performance
 Please continue with the programme. For a guy, like Paul, who does not use the word 'fantastic', who then uses must be really good!
Marissa Bartlett, Head of Organisational Development - Mid Sussex District Council
 Everyone learnt a lot about themselves and others. It was the first training in English that one of my mentors had done and it was really successful for him. We have all come away feeling more confident. I have been on many development programmes and I have to say it has been one of the best I have ever attended.
Radka Lankasova, HR Manager, DENSO MANUFACTURING CZECH s. r. o.
 Steve Delivered a professional, relaxed and engaging session. Relevance, interest and clarity of delivering allowed for a very productive outcome.
Andy Castle, VP of Network Operations and Engineering, EMEA
 I thoroughly enjoyed the time I spent with Steve. He encouraged me to look at how I view myself and my actions, to actively seek positive outcomes to every day situations. My perception of myself has certainly changed due to my conversations with Steve and I would highly recommend coaching sessions with Unlimited Potential.
Rik Roberts, Team Leader